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How it works

You are never navigating a foreign city alone

Most people considering this have never had medical care outside their own country. The fear isn't the therapy — it's the logistics. So here is every hour of it, written down in advance.

Day 0

Arrival

  • —You land. Your named coordinator meets you at baggage claim holding your name.
  • —Private car to the partner hotel. Nothing else is scheduled. Rest.
Day 1

Evaluation & protocol

  • 08:00Driver collects you from the hotel lobby.
  • 08:45Blood work and vitals at the facility.
  • 10:00In-person physician assessment, including laboratory studies if the physician considers them necessary.
  • 11:30Protocol confirmed or adjusted.
  • 13:00Administration, approximately 45–90 minutes depending on protocol.
  • 15:00Observation period, then driven back to the hotel.
Day 2

Follow-up

  • 10:00Post-treatment assessment.
  • 11:00Your take-home protocol and 90-day follow-up schedule.
  • —Afternoon free. Optional local arrangements for you and your companion.
Day 3

Departure

  • —Driver to the airport.
After

Follow-up schedule

  • 30dStructured check-in with the clinical team.
  • 90dSecond check-in, response recorded.
  • 180dFinal scheduled check-in for the treatment episode.

Travelling with a companion? Their transport and hotel coordination is included.

A physician reviewing your responses is not a diagnosis. Candidacy for any treatment is determined only after in-person assessment at our clinic in Mexico, including laboratory studies if the physician considers them necessary.

Getting there

Where you fly into

You choose the site during the assessment. Transport from arrivals is arranged either way.

ZignaGenix facility in Tijuana

Tijuana

SAN (San Diego) or TIJ via the Cross Border Xpress

Closest facility for patients flying into San Diego. Most US patients cross the border by private car with a coordinator, not on foot.

ZignaGenix facility in Cancún

Cancún

CUN (Cancún International)

Direct flights from most US and Canadian hubs. Preferred by patients travelling with a companion who want the trip to be less clinical.

ZignaGenix facility in Puerto Vallarta

Puerto Vallarta

PVR (Licenciado Gustavo Díaz Ordaz International)

Direct seasonal flights from the western US and Canada. Quietest of the three sites.

What we ask of you

Before you fly

A physician reviews your responses before we accept you. That happens before a deposit, not after.

  • —Honest answers in the questionnaire about your symptoms and how long they have gone on.
  • —Your current medication list, including anything immunosuppressive.
  • —Laboratory studies are performed on site at the clinic if the physician considers them necessary.
  • —A frank conversation about what you are hoping for, so we can tell you whether that is realistic.
The only step we ask you to take

Find out where you stand before anyone tries to sell you anything.

The assessment takes about two minutes, asks for no contact details until the end, and can tell you that you are not a candidate. That outcome is built in on purpose.

Check my candidacy — 2 min

A physician reviewing your responses is not a diagnosis. Candidacy for any treatment is determined only after in-person assessment at our clinic in Mexico, including laboratory studies if the physician considers them necessary.

Check my candidacy — 2 min